Carv.com is strongly committed to protecting your privacy and complying with your choices. Both personaland non-personal information collected is safeguarded according to the highest privacy and dataprotection standards adopted worldwide. We have a robust and effective data protection program in placewhich complies with existing law and abides by the data protection principles.

Our Commitment

Carv.com is committed to processing data in accordance with its responsibilities under the GDPR.Article 5 of the GDPR requires that personal data shall be:

  1. processed lawfully, fairly and in a transparent manner in relation to individuals;
  2. collected for specified, explicit and legitimate purposes and not further processed in a mannerthat is incompatible with those purposes; further processing for archiving purposes in the publicinterest, scientific or historical research purposes or statistical purposes shall not be consideredto be incompatible with the initial purposes;
  3. adequate, relevant and limited to what is necessary in relation to the purposes for which they areprocessed;
  4. accurate and, where necessary, kept up to date; every reasonable step must be taken to ensurethat personal data that are inaccurate, having regard to the purposes for which they areprocessed, are erased or rectified without delay;
  5. kept in a form which permits identification of data subjects for no longer than is necessary for thepurposes for which the personal data are processed; personal data may be stored for longerperiods insofar as the personal data will be processed solely for archiving purposes in the publicinterest, scientific or historical research purposes or statistical purposes subject to implementationof the appropriate technical and organisational measures required by the GDPR in order tosafeguard the rights and freedoms of individuals; and
  6. processed in a manner that ensures appropriate security of the personal data, includingprotection against unauthorised or unlawful processing and against accidental loss, destruction ordamage, using appropriate technical or organisational measures.”
  • Your personal data and content will not be shared, rented or sold to any third party.
  • We use state-of-the-art security measures to protect your information from unauthorized users.
  • We give you the possibility to control the information that you shared with us (opt-out)

1. Usage

We use your personal information for the following purposes:

  • To provide you information that will allow you to use our services
  • To automatically customize your experience with your information
  • To alert you of news, updates or other services from Carv.com
  • To deliver our services to you
  • To provide support for our services

When you make use of our services, we can collect your email, name, language, currency, operatingsystem, IP address, address information, other contact details, video and audio files.

2. Consent

When you provide your personal information, you consent that it can be used for the above purposes andthat Carv.com B.V. is an authorized holder of such information. When you activate your account, you areproviding your consent to occasionally receive information from us. In each communication from us youwill have the opportunity to unsubscribe from further communications; alternatively, you may contact us toexpress your choices at the address provided at the bottom of this page.

3. Access to your information

You are entitled to review the personal information you have provided us and ensure that it is accurateand current at all times. To review or update this information simply go to your personal profile area orrequest that we send you this information.

4. Security of information

Carv.com is strongly committed to protecting your information and ensuring that your choices arehonored. We have taken strong security measures to protect your data from loss, misuse, unauthorizedaccess, disclosure, alteration, or destruction. All sensitive data is stored on secure servers with restrictedemployee access.

We guarantee that all data processing and storage follow the latest security measures and use the bestavailable technologies. Secure Sockets Layer (SSL) technology is employed when you place onlineorders or transmit sensitive information. SSL is one of the safest methods of passing information over theInternet.

5. Retention of personal identifiable information

We retain personal identifiable information as long as it is necessary to provide the services requested byyou and others, subject to any legal obligations to further retain such information. Personal identifiableinformation associated with your account will generally be kept until it is no longer necessary to providethe services or until you ask us to delete it or your account is deleted whichever comes first. Additionally,we will retain personal identifiable information from deleted accounts to comply with the law, preventfraud, resolve disputes, troubleshoot problems, assist with investigations, enforce the Terms of Use, andtake other actions permitted by law. The personal identifiable information we retain will be handled inaccordance with this Privacy Policy. Finally, your personal identifiable data could also be stored for salesstatistical purposes, improving the services, providing feedback and analysis of the services.

6. EU and EEA Users’ Rights

If you are habitually located in the European Union or European Economic Area, you have the right toaccess, rectify, download or erase your information, as well as the right to restrict and object to certainprocessing of your information. While some of these rights apply generally, certain rights apply only incertain limited circumstances. We describe these rights below:

You have the right to access your personal data and, if necessary, have it amended or deleted orrestricted. In certain instances, you may have the right to the portability of your data. You can also ask usto not send marketing communications and not to use your personal data when we carry out profiling for

direct marketing purposes. You can opt out of receiving email newsletters and other marketingcommunications by following the opt-out instructions provided to you in those emails. Transactionalaccount messages will be unaffected if you opt-out from marketing communications.

7. What we do with the Information you share

Your personal data is never shared outside the company without your permission. Inside the company,data is stored behind firewalls on secure servers with restricted user access.

When you register to our services, you are asked to provide your contact information, including a validemail address. We use this information to deliver the services to you.

When making use of our services, you could share content with us that contains personal data. We willonly process this content for the delivery of our services to you and have no access to the actual content.

We may on occasion require the help of other companies to provide limited services on our behalf, todeliver the service and provide customer support. We will only provide such companies with theinformation required for them to perform these services; these service providers are bound by strict dataprocessing agreements and/or privacy policies and are prohibited from using your information for anyother purpose.

In very rare instances Carv.com may disclose your personal information, without notice, only if required todo so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of thelaw or comply with legal process served on Carv.com or the website; (b) protect and defend the rights orproperty of Carv.com and its family of websites and properties; and (c) act in urgent circumstances toprotect the personal safety of users of Carv.com, its websites, or the public.

8. How to opt-out

We provide users with the opportunity to opt-out from receiving updates on our products, newsletters andother communications from us. You can opt-out by clicking on the link provided in our electronic mailingsor by contacting us at the address at the bottom of this page.

9. Changes to this policy

If we make changes to our Privacy Policy, we will post these changes here so that you are always awareof what information we collect, how we use it and under what circumstances, if any, we disclose it. If atany point we decide to use your information in a manner different from that stated at the time it wascollected, we will notify you by email.

10. Enforcement of policy

If for some reason you believe Carv.com has not adhered to these principles, please notify us and we willdo our best to promptly make corrections.

11. Questions or comments

If you have questions or comments about this privacy policy, please email us or write us at:Carv.com B.V.
Singel 459
1012 WP Amsterdam

The Netherlands
legal@carv.com